Privacy Policy
Rise Up and Above Fitness
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
At Rise Up and Above Fitness
("we," "us," or "our") we are committed to providing the privacy and the security of your personal informaiton. This Privacy Policy explains how we collect, use, disclose and safe guard your information when you visit our website, use our services, or communicate with us. We DO NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
1. Information We Collect
We collect personal information that you voluntarily provide when you:
Complete forms on our website
Schedule appointments
Sign up for services, promotions, or SMS communications
Information collected may include:
Full name
Phone number
Email address
Mailing address (if applicable)
Any additional information you provide
We may also collect limited non-personal data such as IP address, browser type, and website usage behavior for analytics purposes.
2. How We Use Your Information
We use collected data for:
We use your information to:
Provide and manage our services
Send appointment reminders, confirmations, and updates
Deliver marketing and promotional communications
Respond to customer service requests
Improve our website and user experience
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP"
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent
Help & Support:
Reply "HELP" for assistance or contact us at [email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement industry-standard security measures to protect your personal information.
This includes:
SSL (Secure Socket Layer) encryption to protect data transmitted through our website
Secure data storage systems
Restricted access to personal information
Regular monitoring for vulnerabilities
While we take reasonable precautions, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience
Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Age Restrictions & Children’s Privacy (COPPA Compliance)
18+ Requirements: By opting into our SMS service you represent that you are atleast 18 years of age.
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
If we discover that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete such information.
By using our website and services, you represent that you are at least 13 years of age or older.
8. Prohibited Content & Messaging Compliance
We comply with all applicable carrier and regulatory guidelines for messaging.
We do not use SMS communications for:
Illegal, fraudulent, or deceptive activities
Spam or unsolicited messaging
Content related to prohibited industries (including but not limited to: adult content, illegal substances, hate speech, or misleading financial schemes)
All communications are sent only to users who have provided explicit consent (opt-in).
9. Your Privacy Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Triple Match Contact Footer (REQUIRED FOR A2P 10DLC)
Rise Up and Above Fitness
3500 21st Street. Bakersfield, Ca 93301
📞 Phone: 661-547-6352
📧 Email: [email protected]
🌐 Website: https://riseupabove.fit/home-page-588398
By using our website and services, you consent to this Privacy Policy.